As we near the end of 2021, and as we conclude another year of helping companies with the digital transformation that has been so undeniably impacted by the global pandemic, we thought that it may be helpful to look back on one area that we know is important: data integrity and score confidence.
Around the world, when most contact centers want to screen for language ability, they consider an interview-style assessment. While there are several commercial test products that use interview-style tasks, these tests are generally very expensive and have inefficiencies in the return time for scoring. As a result, many organizations will move language screening processes in-house and use their existing language resources—if they have any—to conduct language screening interviews.
At Emmersion, our vision for our work is to close the global communication gap. We do this by enhancing, credentialing, and supporting the learning of languages. However, we do not believe the burden to close this gap falls solely on language-learners. Native and mastery-level users of a language also have a responsibility to create language communities that are open and accommodating to language-learners.
Have you ever made a customer service call that left you feeling frustrated, defeated, and no closer to solving your original problem?
հայ ես – hay yes [hɑj jɛs]
*Original press release published here.
SILICON SLOPES, UT (LEHI, UT) – Emmersion, the leader in automated language assessments, announced last week that it has closed an early-stage, $5.5 million round of funding. The round was led by Sepio Capital with participation from Next Frontier Capital, Jeremy Andrus, and Tamarak.
One of our core Emmersion culture values is to be a Truth Seeker. In practice, truth seeking relates to our desire to be thorough and rigorous in the development of products that work. It also manifests itself in how we talk about why we do what we do.
This week’s post will be a little self indulgent. I hate the “sorry not sorry” card but I’m going to play it anyway. The Emmersion team crossed an important milestone a couple weeks ago as we leveled up our automated English speaking assessment, and it became the FIRST-ever, fully adaptive automated speaking assessment. It has been a great privilege to work with the brilliant minds that have made this vision a reality, and it is a credit to the persistence of the visionary who carried the seeds, tilled the soil, and nurtured it to fruition. You can hear from the brains behind it all, Dr. Jacob Burdis, here.