Using Language Testing to Find, Retain, and Grow Top Performers
For more and more global companies, developing a multilingual workforce is not just a competitive advantage, but a necessity. Companies that focus on developing and measuring the language ability of its team benefit from removing communication barriers for internal collaboration as well as delivering excellent service in customers’ native language. Language testing is key to developing the multilingual abilities of your team, but implementing a process that is effective and fair can be a challenge. In many cases, an ineffective and unreliable language testing process carries the risk of slowing hiring, lowering retention, and causing massive headaches for operations managers.
